— Support & Coverage —
Warranty Information
Every brand we carry is backed by a manufacturer warranty. Find your brand below for its coverage and a direct link to start a claim.
Contact the Brand
Warranty claims are handled directly by each product's manufacturer.
Find your brand in the directory below for its coverage details and a direct link to its warranty page. Here are the makers customers ask about most:
Warranty Service
Brands We Handle Warranties For
Warranties we handle directly — including our own lines. File a warranty claim through our returns & warranty portal.
AlphaCoolHouse Brand
90-Day Battery - 1-year limited warranty
ActionHeatHouse Brand
90-day battery warranty · 1-year garment warranty
GerbingHouse Brand
90-day batteries · 1-year components · lifetime heating elements
Venture HeatHouse Brand
90-Day Battery - 1-year limited warranty
AheataHouse Brand
90-Day Battery - 1-year limited warranty
Action TractionHouse Brand
1-year limited warranty
LenzContact Our Support
1-year limited warranty (US)
HestraContact Our Support
Limited lifetime · 2-year electronics
Mobile WarmingContact Our Support
1-yr garment · 90-day batteries
BeautyrestContact Our Support
5-year limited warranty (heated blankets)
Full A–Z List
Manufacturer Warranty Directory
| Brand | Coverage | Warranty Page |
|---|---|---|
| 221B Tactical | Limited warranty against manufacturing defects | View |
| Acorn Slippers | 1-year limited warranty | View |
| Action TractionHouse | 1-year limited warranty | View |
| ActionHeatHouse | 90-Day battery - 1-year limited warranty | View |
| Aecooly | 12-month limited warranty | View |
| AheataHouse | 90-Day battery - 1-year limited warranty | View |
| AlphaCoolHouse | 90-Day battery - 1-year limited warranty | View |
| AO Coolers | Limited lifetime (liner & top zipper) | View |
| Arctic Air | Contact us for warranty details | Contact us |
| Beautyrest | 5-year limited warranty (heated blankets) | View |
| Bellroy | 3-yr wallets/accessories · 6-yr bags · 10-yr luggage | View |
| Black Diamond | 1-year (exceptions) | View |
| Black Ice | Contact us for warranty details | View |
| Briggs + Riley | Lifetime | View |
| ChaheatiHouse | 90-Day battery - 1-year limited warranty | View |
| Chill-Its (Ergodyne) | 2-year limited warranty | View |
| CompCooler | 365-day limited warranty · 6-mo accessories | View |
| Cool Buddy | 90-day limited | View |
| Cool Care Technologies | 12-month limited warranty | View |
| Cool Links | No warranty | View |
| CoolShirt Systems | 1-year limited warranty | View |
| DonJoy | 6-mo soft braces · 1-yr rigid · lifetime custom (frame/hinges) | View |
| Embr Wave | 1-year limited warranty | View |
| ExtremeMIST | 1-year | View |
| Fjallraven | Limited lifetime warranty | View |
| Geckobrands | Varies by item | View |
| GerbingHouse | 90-day batteries · 1-year components · lifetime heating elements | View |
| Gobi Heat | 1-year | View |
| GOT BAG | 2-year warranty | View |
| Grabber Warmers | Contact us for warranty details | View |
| HealthyLine | Varies by item | View |
| Helly Hansen | Limited warranty against manufacturing defects (varies by product) | View |
| Hestra | Limited lifetime · 2-year electronics | View |
| Hot Hands Warmers | Contact us for warranty details | View |
| Hotronic | 2-year limited warranty | View |
| Huk | Limited warranty against manufacturing defects | View |
| Icy-Cools | Contact us for warranty details | View |
| Inuteq | Contact us for warranty details | View |
| Kanga Coolers | Lifetime warranty (factory defects) | View |
| Kelty | Limited Lifetime Warranty (varies by product) | View |
| Kool Breeze Solar Fan Hats | Contact us for warranty details | View |
| KUMA Outdoor Gear | Lifetime | View |
| Lenz | 1-year limited warranty (US) - Contact Us for Details | View |
| MiHigh | 12-month warranty (sauna blanket) | View |
| Mission | 1-year (manufacturing defects) | View |
| Mobile Warming/Fieldsheer | 1-yr garment · 90-day batteries | View |
| Nathan Sports | Contact us for warranty details | View |
| Nature Creation | 12-month manufacturer warranty | View |
| o2 Cool | Varies by item | View |
| Ocoopa | 1-year warranty (US) | View |
| Onyx Cool | 60-day defect warranty | View |
| Opal Cool | 60-day defect warranty | View |
| Oro Sports | 1-year | View |
| Outdoor Research | Lifetime | View |
| Peke Safety | 1-year warranty (manufacturing defects) | View |
| Polar Bear Coolers | 1-year | View |
| Polar Products | 1-year limited warranty | View |
| Portacool | Warranty varies by product (1–5 years) | View |
| Pyramex | Varies by item | View |
| Seirus | 1-year limited warranty | View |
| Shavel | 5-year | View |
| Smith Optics | Limited Lifetime Warranty (varies by product) | View |
| Techniche | 30-day apparel · 60-day accessories · 1-year electronics | View |
| Thule | Limited Lifetime Warranty (varies by product) | View |
| ToastiMat | 6-month | View |
| UTK Technology | Varies by item | View |
| Venture HeatHouse | 90-Day battery - 1-year limited warranty | View |
| Wagan | Varies by item | View |
No brands match that search.
Can't find your brand, or not getting a response?
File your warranty claim with us:
