Manufacturer's Warranty Information from Gerbing's Heated Clothing:
When you purchase a Gerbing's heated garment within the United States, the electrical components of the garment are warranted to be free from factory defects in materials and workmanship for the lifetime of the garment.
General One Year Warranty:
All [non-electrical] components of the garment are warranted to be free from factory defects in materials and workmanship for a period of one (1) year from the date of the initial purchase.
You find anything wrong with the sewing or materials of any clothing you buy from us within the first year that was due to our negligence or mistake, or if any problem develops during the first year due to our negligence or mistake, we will fix it for free. All you do is pay for the shipping and handling.
3-year Warranty on Temp Controllers and Accessories:
Gerbing's Temp Controllers and electrical components of Accessories are warranted from factory defect for three years from the date of the initial purchase. Any alteration of the product voids the warranty.
90-day warranty on rechargeable batteries and chargers:
Gerbing's rechargeable Lithium battery packs and chargers are warranted from factory defect for 90 days from the initial purchase. Any alteration of the product voids the warranty. Special care should be taken to prolong the life of your battery. It is important that you charge your battery regularly and that you maintain at least 25% of your battery power when not in use or left idle. Batteries must only be used with products with an amp rating less than the maximum power output rating for the battery. Gerbing's will repair or replace any battery or charger found under normal use to be defective during the warranty period. Our warranty does not cover damage caused by misuse, accident, abuse or improper care.
NOTE: Manufacturer's warranty applies to the original purchaser. You will need to register your product to guarantee a warranty.
Power - Temperature - Duration
100% - 135°F - 2 hours
75% - 115°F - 3 hours
50% - 105°F - 5 hours
25% - 85°F - 10 hours